Terms and Conditions

Terms and Conditions

AGREEMENT


Definition
1.	Queen Story.com.my shall be known as “Site” in this Agreement.
2.	Around World Trading Sdn Bhd shall refer to as “Owner” in this Agreement, plays the role as owner of queenstory.com.my.
3.	“Queen Story” in this Agreement shall refer to as the Management of Owner.
4.	“Local” in this Agreement shall refer to as country of Malaysia.
5.	“Overseas” in this Agreement shall refer to as a country except country of Malaysia.
6.	“Product” in this Agreement shall refer to as any merchandise put on sale or for sale.


Intellectual Property (Copyright)
All contents included in the queenstory.com.my, including text, graphic, user interface, button icons, images, audio clips, video clips, digital downloads, data compilations, illustrations and software is the property of Owner or of its supplier licensors or content suppliers and is protected by application of copyright law.



Currencies
All transactions conducted by or with Queen Story including sales of item on the Site, issuance of gift certificates and credit for returned merchandise made in Local or Overseas, shall be made in MALAYSIA RINGGIT (“RM” or “MYR”).
In no event will Queen Story be liable for fees or charges payable in connection with currency exchange or for any losses incurred as a result of fluctuations in currency exchange rates.



Products 
Product shown on the Site may contain descriptions that are provided directly by the publisher, manufacturer or distributor of such products. Queen Story does not represent or warrant that the descriptions of any Product shown on the Site are accurate or complete.
The colors of the actual piece/Product in the case of slightly different from the photos displayed in the Site due to different monitor resolution of customers’ device (known as Computer). No refund or exchange is allowed in the case of such colors differences.
Products are subjected to availability. Should there be any case whereby product displayed in the Site runs out of stock during the purchase and after the payment, Queen Story will notify customer and make refund the full amount that paid by customer. 



Modification to Terms and Conditions
Queen Story reserves the right, at its sole discretion, to change, add or remove portions of these Terms and Conditions at any time. No consent or prior notice will be given.
You agree that all of the subsequent purchases by you will be subjected to the Terms and Conditions, which shall apply until Queen Story post a modified Terms and Conditions and in the accordance with such modified Terms and Conditions.



Payment Terms
All transactions of purchase in the Site shall be paid in full CASH to Queen Story respective bank account. 
Customer shall provide details of payment (i.e. Bank in Slip, purchase code) to Queen Story for further action. 

Queen Story is not liable as and when customer is unable to provide clear Bank in slip or loss the Bank in Slip and the said CASH shall not be refunded.

For the customer who underpaid for the purchase, Queen Story will informs the said customer in terms of notice/reminder through SMS or Email (phone number and email address refer to as Personal Details provided by customer) 3 times in a month. If no further action to be taken by customer (to bank in the remaining balance due), in the event of 3 times notice/reminders were given in a month time, the amount paid shall be converted into cash voucher and the purchase is cancelled. 

Payment shall be made in 3 calendar days after customer has submitted the order of purchase. The Product will only be reserved for 3 calendar days, otherwise, no payment is made, the product will be released from reserved and opened for sale to public again. 
Queen Story is not liable for the mistake of customer in the event whereby payment was made into different or other than the respective bank account provided by Queen Story.


Payment Method
Online banking / ATM transfer / Cash Deposit / :
Kindly proceed the payment within 3 calendar days once your order is successfully submitted (obtained Order No.xxxx)

Do NOTIFY  us after payment has made (Order No, Bank, Amount) via E-mail 

Your order will be send out in the same day if payment is confirmed before 12PM, otherwise will send out the next banking day.

P/S: Please inform us via email to hold your order if you want to add order or unable to make payment within 3 calendar days, otherwise system will not reserve your orders.

 Malaysia
 
Account No.:	514235824658
Beneficiary:	AROUND WORLD TRADING SDN BHD

URGENT REMINDER. For those buyers who have make their payment, please let us know via email return so that we can make the necessary arrangement immediately to avoid any late response or delivery. Thank for your cooperation.
AFTER YOU HAVE MAKE THE PAYMENT, PLEASE REPLY YOUR EMAIL TOGETHER WITH DETAILS BELOW TO: _____________________

* Payment Date:
* Payment To Which Bank:
* Total amount:
* Banking Method:
* Invoice Number:
* Banking Reference No:
* Recipient Full Name:
* Recipient Address:
* Contact number:
* Order No:


Price
All prices stated of the Products in the Site are final.



Carriage Charge
All carriage charge or postage charge shall be borne by customer.

In the event whereby the purchase by customer is under Queen Story promotion (with specific terms stating Free of Carriage Charge), customer shall not be borne the carriage charge.



Final Price 
Final Price shall refer to as Price added Carriage Charge.



Cancellation or Exchange of Purchase
Cancellation or exchange of Purchase is NOT allowed after the payment made by customer.



Refund of Purchase
No refund is allowed. Customer can return the product if it is defected. Similar type or code of product will be resend to customer. 



Return of Defected Product
We allow return of product if the product received is a defected product. Customer is to report the defected product by sending photos as evidence and log report to Queen Story within 3 calendar days upon received of product. The defected product must be sent back to Queen Story within 7 calendar days after logged report to reclaim for exchange of product. Product return will be replaced with the same code or type of product. In the event that the same code or type of product is out of stock, the amount paid by customer will be converted into cash voucher and customer is entitled to choose for other products within the value of cash voucher. 
Cash voucher is not to be refunded in term of cash. The value of cash voucher is exchangeable to the same value of product in the Site. 
In the event that Queen Story investigate that the returned product is defected due to customer fault, Queen Story will not replace a new product to customer. Customer needs to pay the carriage fee in order for Queen Story to return the product to customer, otherwise, Queen Story will consider customer forgo the product. Reasonable notice will be given for reasonable Period of time.
The carriage fee for return product is to be borne by customer. Whereas, the carriage fees for replacement of product is to be borne by queenstory.com.my.
Queen Story will ensure a good QC for the products before it is sent out to customers. Quality of product is one of the most important mission of Queen Story.



Reasonable Notice 
Reasonable notice hereby refer as reasonable number of notice given by Queen Story to customer. The reasonable number of notice shall be THREE (3) times of notice given for a reasonable period of time.



Reasonable Period
Reasonable period hereby refer as reasonable number of days given by Queen Story to customer. The reasonable number of days shall be THIRTY (30) days of notice given.



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I have read and agreed to all Terms and Conditions of Queen Story.

Privacy Policy

Review and Comments
- Except as otherwise provided elsewhere in this Agreement or on the Site, anything that you submit or post to the Site and/or provide Queen Story, including without limitation, ideas, know-how, techniques, questions, reviews, comments, and suggestions (collectively, "Submissions") is and will be treated as non-confidential and nonproprietary, and Queen Story shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or decompile such Submissions. All submissions shall automatically become the sole and exclusive property of Queen Story and shall not be returned to you.
- In addition to the rights applicable to any Submission, when you post comments or reviews to the Site, you also grant Queen Story the right to use the name that you submit with any review, comment, or other Content, if any, in connection with such review, comment, or other content. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews, comments, or other Content by Queen Story will not infringe upon or violate the rights of any third party. You shall not use a false e-mail address, pretend to be someone other than you or otherwise mislead Queen Story or third parties as to the origin of any Submissions or Content. Queen Story may, but shall not be obligated to, remove or edit any Submissions (including comments or reviews) for any reason. 

Disclaimer and Limitation of Liability
- Except as otherwise provided in the standard terms of sale that govern the sale of each product on this Site. This Site, the products offered for sale on it and the transactions conducted through it are provided by queenstory.com.my on an “as is” basis. queenstory.com.my makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials or products included on this Site except as provided here to the full extent permissible by applicable law. queenstory.com.my disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose, non-infringement, title, quiet enjoyment, data accuracy and system integration. This Site may include inaccuracies, mistakes or typographical errors. queenstory.com.my does not warrant that the content will be uninterrupted or error free. To the maximum extent permitted by Law, queenstory.com.my will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to indirect, incidental, punitive, exemplary, special or consequential damages. To the maximum extent permitted by applicable Law, Queen Story’s total liability to you for any damages (Regardless of the foundation for the action) shall not exceed in the aggregate the amount of fees actually paid by you to Queenstory.com.my during the month immediately preceding the Act allegedly giving rise to queenstory.com.my’s liability.

Remedies
- You agree that queenstory.com.my’s remedy at law for any actual or threatened breach of this Agreement would be inadequate and that queenstory.com.my shall be entitled to specific performance or injunctive relief, or both, in addition to any damages that queenstory.com.my may be legally entitled to recover, together with reasonable expenses of any form of dispute resolution, including, without limitation, attorney’s fees. No right or remedy of queenstory.com.my shall be exclusive of any other, whether at law or in equity, including without limitation damages injunctive relief, attorneys’ fees and expenses. No instance of waiver by queenstory.com.my of its rights or remedies under these terms and conditions shall imply any obligation to grant any similar, future or other waiver.

Private Policy
- Queen Story may disclose to third parties certain aggregate information contain in your registration applications and purchase of products include delivery, but Queen Story will not disclose to any individual of your name, address, e-mail address, or telephone number in which not related to Queen Story without your prior consent except to the extent necessary or appropriate to comply with applicable laws or in legal proceedings.
- All information gathered shall and will be used to help us develop and improve our services to you.
We may from time to time periodically send promotional emails about new products, special offers and promotions from Queen Story with the email address you have provided us. If you do not wish to be contacted for these purposes, you may inform us by sending us an email to unsubscribe.   

~END~

I have read and agreed to all Privacy Policy of Queen Story.

AROUND WORLD TRADING SDN BHD
Address: Unit 16-2, Lorong 2/137C, Off Jalan Kelang Lama, 58200 Kuala Lumpur, Malaysia
Tel : +60 3 7781 9202 | Fax : +60 3 7781 8378
Director : HANNA.KIM | MEILENG CHUAN
Copyright © 2010 AROUND WORLD TRADING SDN BHD . All Rights Reserved.